Privacy Policy
Last updated: August 24, 2024
1. Introduction
NeutralCommonsVerge ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices regarding the collection, utilization, revelation, and protection of your data when you visit our site neutralcommonsverge.sbs or engage in our yacht charter services.
Your use of our offerings indicates your acceptance of the data procedures in this document. This policy is in line with current privacy legislations, such as the Personal Information Protection and Electronic Documents Act (PIPEDA), along with other pertinent privacy laws in Canada.
2. Information We Collect
2.1 Personal Information
When you voluntarily supply it to us, we collect personal data, especially when you:
- Reserve a yacht charter
- Get in touch with us via our website or telephone
- Sign up for our newsletter
- Complete forms on our site
- Engage in surveys or marketing initiatives
The types of information may cover:
- Your name and contact details (such as email, phone, and physical address)
- Transaction details (handled safely by external service providers)
- Preferences and specifics regarding yacht charters
- Details of an emergency contact person
- Special dietary needs or health-related information (if you provide these details)
2.2 Information Collected Automatically
Information about your device and how you use our site is automatically gathered when you visit it:
- IP address and data about your location
- Type and version of internet browser
- Web pages visited and duration of visit on our site
- Websites that referred you to our site
- In-depth device information, like type and display resolution
2.3 Cookies and Similar Technologies
We employ cookies and analogous tracking technologies to advance your browsing experience. These tools are valuable for us to:
- Store your preferences
- Examine site usage and performance
- Supply personalized content
- Refine our services
Preferences for cookies can be adjusted in your web browser's settings or through our cookie consent prompt.
3. How We Utilize Your Data
Our use of collected data encompasses:
- Provision of Services: To deliver yacht charter services, manage bookings, and communicate about reservations
- Customer Service: To tackle your queries and provide assistance
- Transaction Handling: For payment processing and invoicing management
- Security and Safeguards: For the safety of our operations and to prevent fraudulent activities
- Promotional Activities: To send promotional content and news, with your consent
- Web Optimization: To study usage patterns and refine our web functionality
- Adherence to Legalities: To comply with the law and relevant regulations
4. Disclosing and Sharing of Information
Your personal details are not sold, exchanged, or leased to unrelated parties. However, we may divulge your information under these circumstances:
4.1 Third-party Service Providers
Your data might be shared with reliable external service providers who aid us with: transaction processing, web hosting and maintenance, email outreach, analytics and user performance tracking, and customer assistance.
4.2 Legal Obligations
We might release your information if mandated by the law or in response to valid legal proceedings, court mandates, emergencies, or examinations into possible illicit activities.
4.3 Corporate Transactions
If there's a merger, acquisition, or sale of corporate assets, your data could be part of the assets transferred in these dealings.
5. Data Protection
We enforce suitable digital and managerial measures to shield your personal data from unsanctioned access, alterations, leaking, or annihilation. Such measures incorporate data encryption, secure servers, controlled entry, continuing evaluations, and instructing our staff on data security.
Nevertheless, no digital data transmission or electronic storage system is impervious to intrusion. Absolute security of your personal details can't be wholly assured.
6. Duration of Data Retention
We store your personal details solely for the time needed for the purposes associated with its collection or as necessitated legally. Normal retention spans can be:
- Charter reservations: 7 years (for tax and legal reasons)
- Marketing communications: until you opt-out or request removal
- Web analytics: 26 months
- Customer service encounters: 3 years since the last interaction
7. Your Data Rights and Preferences
You're entitled to certain rights including obtaining, modifying, erasing (as allowed by law), data portability, opting out of direct marketing, and controlling cookies. For the effective exercise of these rights, please get in touch using the provided details.
8. External Services
8.1 Google Analytics
To assess user interaction with our site, we utilize Google Analytics. You can forego this by utilizing the Google Analytics Opt-out Browser Add-on.
8.2 Social Media Interactions
Links to social media with distinct privacy protocols may be available on our platform.
8.3 Transaction Processors
Outside parties that comply with PCI DSS conduct our payment processing.
9. International Handling of Data
Data might be moved to and managed within countries different from Monaco. We employ safeguards that align with the prescribed privacy statutes.
10. Privacy of Minors
We do not consciously collect information from children below the age of 13. If you think that we might have unintentionally obtained data from minors, please get in touch with us straight away.
11. Updates to This Privacy Policy
Occasionally, we may adjust this Privacy Policy to mirror changes in our practices or the legal conditions. These changes will be publicized via an updated policy on our website, notifying registered users via email or by displaying a notice on our site. Ongoing usage past the revision date denotes agreement to the changes.
12. Contacting Us
If you're looking for more information about this Privacy Policy or our handling of data, please connect with us at:
NeutralCommonsVerge — Privacy Officer
Port Hercules
Monaco 98000
Monaco
Phone: +377 93 10 63 00
Email: privacy@neutralcommonsverge.sbs
13. Complying with Google Ads User Consent Regulations
We observe the user consent policies prescribed by Google Ads. You may modify your cookie/tracking preferences at any time through our cookie settings.